What is Herschel Supply's policy on Price Matching?Updated 14 days ago
If an item on our website is available for a lower total price (including taxes and shipping) on an authorized retailer’s website, we’ll happily match it!
How to request a price match: Please reach out via our Contact Form or Live Chat and provide:
A hyperlink to the product on the authorized retailer's website.
Your Herschel order number (if you have already placed your order).
To qualify for a price match, the item must meet the following criteria:
Identical: The product must be exactly the same (style, color, size).
Available: The item must be currently in stock and immediately available for purchase and shipment on both websites.
Region-Specific: The comparison must be within the same country/region (e.g., US retailer prices will only be compared against www.herschel.com).
Timeframe: Requests must be made prior to purchase or within 30 days of your purchase date.
Please note: This policy applies exclusively to online purchases and cannot be honored in-store. Price matching does not apply to pricing errors or reduced pricing from coupons, rebates, close-outs, liquidations, or limited-time sales/offers.